Clients and partners / Consultants and teams
Consultants and teams
Who looks after which clients, how loaded they are, how fast they reply, and cover when someone is out.
Consultants
14
3 teams · 2 team leads · 1 off sick
Clients per consultant
4.9
range 2 to 14 · target max 12
Clients waiting over 2h
2
both on Kwesi Mensah's book
Median first reply · 7d
24 min
−9 mintarget 30
| Consultant | Team | Clients | Shipments | Overdue tasks | Waiting | Reply · 7d | Load | Today | |
|---|---|---|---|---|---|---|---|---|---|
KM Kwesi Mensahconsultant · Kumasi | North | 11 | 27 | 9 | 4 | — | Off sicksince Mon 06:00 · no cover set | Set cover | |
EA Esi Asantesenior consultant · Accra | Accra A | 14 | 41 | 6 | 1 | 12 min | Availableuntil 18:00 · 3 callbacks | Portfolio | |
DQ Daniel Quayeteam lead · Accra | Accra A | 9 | 31 | 4 | 0 | 18 min | Available | Portfolio | |
AO Abena Owusu-Ansahconsultant · Tema | Tema | 12 | 33 | 3 | 2 | 31 min | In meetinguntil 15:00 | Portfolio | |
NA Nana Adjeijunior consultant · Accra | Accra B | 4 | 9 | 0 | 0 | 9 min | Available | Assign clients |
14 consultants · load = clients × open tasks against targetPerformance report
Cover for Kwesi Mensah
No cover set11 clients, 27 shipments, 4 clients waiting. Suggested split by load and location.
| Nana Adjeiload 30% · Accra B | 6 clientsincl. Osei Agro Supplies, waiting 3h | |
| Daniel Quayeload 70% · team lead | 3 clientsthe two with open cases | |
| Abena Owusu-Ansahload 84% | 2 clientsTema based |
Fri 10 Oct, or until Kwesi returns
Reassignment is immediate. The previous consultant loses write access and keeps read history.
Teams
Edit ›| Accra Alead Daniel Quaye · 5 consultants | 44 clients |
| Accra Blead Ama Darko · 4 consultants | 12 clients |
| Temalead Abena Owusu-Ansah (acting) · 3 | 8 clients |
| NorthKumasi · 2 consultants | 4 clients |